New Delhi; December 2020: BattRE, a tech-driven start-up & Europ Assistance, a wholly-owned subsidiary of the Generali Group announced that the company has launched nationwide road assistance for the entire range of BattRE Electric Vehicles. Through Europ Assistance, one of the largest insurance companies in the world and the 2nd largest in Europe nationwide roadside assistance will be available to new owners of BattRE electric vehicles.
This will allow EV customers to be assured that they will have the support they need, around the clock. This facility will be offered on all new EV scooters. The customers in India will be provided at the tap of button support in case of breakdown of an electric vehicle, delivering at the doorstep of the dealers, giving information on pickup and drop, live tracking, online billing, and constant notifications on the status of vehicle service including digital payment.
Commenting on their association, Pankaj Sharma, Co-Founder of BattRE says, “We are pleased to team up with Europ Assistance for our entire range of Electric vehicles. As we aim to expand to other cities, BattRE would like to extend 24×7 support around the clock to our customers.” He further added that our ambition has always been to provide an outstanding level of service so that every customer is taken care of while buying as well as on the road.
EAI has expanded over the years and provides services across different business verticals including Home Care, Personal Assistance and related services in addition to above. EAI with its local and global experience is now providing uninterrupted services 24 hours and 365 days a year to 50+ clients into Auto, Insurance and other segments.