In the wake of the current outbreak, Sunil, a 60-year-old Delhi resident, was facing many challenges due to the lockdown and the restrictions of not going out. He was then introduced to apps like Crofarm and StoreSe so that he could order fresh fruits, vegetables, and other essentials just at a click and avoid the hassle of going out. These startups have created a shift in the buying behavior and patterns of the consumers by providing contactless doorstep deliveries for almost everything.
Crofarm– a farm to retail agritech startup, has entered into business-to-business-to-consum
Similarly, another player StoreSe – a recently launched 24 hrs delivery online grocery delivery platform is connecting the consumers with their trusted local offline stores. The startup has partnered with offline retail brands such as Vishal MegaMart, Modern Bazaar, Metro Cash & Carry, MORE, and leading cab aggregators like Ola and Meru for quick 24 hours delivery service so that the consumers can avoid the hassle of going out. It has witnessed its sales growing 20% on a weekly basis since its launch in March 2020 and is also planning to scale up to 100 plus cities in the next six months
The purchasing habits of the consumers are changing rapidly and the bigger question is will this become the regular habit of people once lockdown is over and the industry is faced by the new normal. This is because it’s highly unlikely that consumption patterns will go back to normal as the pandemic has made an indelible mark on the way we approach buying. With the virus around for a longer period of time and there’s a lack of clarity when vaccines will actually arrive, new behavioral patterns are expected to be strongly set.