National, September 2022: XtraCover – an e-commerce platform providing a gamut of after-sales services for smartphones and other electronic devices have recently announced its partnership with Onsitephones Pvt. Ltd. for the national distributorship of XtraCover’s XCQC – India’s only tested and trusted certification tool for refurbished mobiles.
The partnership is XtraCover’s strategic move to ensure device check and certification of its refurbished phones reaches the PAN-India audience. Since refurbished smartphones are reconditioned phones, they need to undergo a series of inspections, examinations, and tests for assured quality. XtraCover’s XCQC is a mobile diagnostic and quality check solution that performs an in-depth analysis of a mobile device’s internal & external components and sensors.
Commenting on the partnership, Soumitra Gupta, CEO, XtraCover said, “XtraCover is committed to delivering impeccable quality to drive positive customer experience. We are delighted to partner with Onsitephones as our national distributor for XCQC which promises multiple levels of quality checks for refurbished devices.”
Delighted with the partnership, Arun Sharma, Founder & Director of Onsitephones Pvt Ltd said, “Being a top-notch player in the refurbished phones segment, we believe this partnership is the right step in providing a seamless customer experience. We make sure the customers get the experience of using a refurbished phone the same as using a new phone with quality assurance and increased longevity of the device.”
XCQC performs a comprehensive “Health Check-up” of the mobile device in real-time and certifies its health. Users purchasing refurbished phones (iOS/Android) will have the benefit of getting their device’s health checkup and quality certification right at the time of purchase along with the option to view and download the XCQC quality certificate from the cloud at any time.
As a result, the customers purchasing refurbished phones can rest assured about the quality of the reconditioned product. This goes a long way to instill confidence in refurbished smartphones and leads to an increase in the market size.
Launched in 2019, XtraCover is an eCommerce platform that caters to the lifecycle management services of smartphones and other electronic devices. Operating in the B2C and B2B2C segments, the company offers services such as price discovery and comparison for new appliances, warranty support, refurbished device warranty, accidental damage and protection, and repair and refurbishment services, among others.
The eCommerce platform aims to create awareness in the Indian ecosystem to make refurbished devices a valued choice, if not the first choice.